Love my new car. Absolutely over the moon with my new car from HL Automotive I can't recommend Rob enough he has gone above and beyond to make sure I had the perfect car after I had a bad experience with another car from another garage he's such a lovely person. The car drives great and is absolutely immaculate could easily pass for brand new and Rob gave me such a great price I'm so happy 😃
Leanne Melvin
October 2024 (review: 5⭐ Autotrader)
Great service and really open about any faults and how it has been solved. Would highly recommend to anyone.
Sam Vermeulen
October 2024 (review: Google)
I can't recommend Rob enough, although I did have troubles with my car he went above and beyond to sort it, as he was apologising (for something which wasn't his fault BTW) I told him things go wrong it's how we deal with it when they do and he most definitely goes against the norm for a used car dealer, buy with absolute confidence from this man!
Chris Wall
September 2024 (review: Google)
Bought a car from Rob February 2023, ran like a dream. Unfortunately, it was stolen this year (2024), rang Rob up to see if he had anything similar and even though he didn't, he was still as helpful as he was back then.
Shue Chow
September 2024 (review: Submitted to HL Automotive)
If only all car dealers were like Rob, really good guy, knowledgeable about the cars he sells, no hard sell! I purchased a Fiesta nearly a month ago and am very impressed . I will be going back for a service next year , and will tell friends and family who are in the market for a great used Ford .
Robert Davies
August 2024 (review: Submitted to HL Automotive)
I would highly recommend. Made up with my new car from HL Automotive today. Very impressed with how friendly and knowledgeable Rob was. HL Automotive were very welcoming and professional. I was blown away how well presented the car was on arrival, 1st class valet inside and out. The photos online really did the car justice. It was also good having a chat with Rob whose passion and enthusiasm for his company really shined through, and his knowledge and experience on Ford cars is also reassuring. There was no hard sell and I didn't feel pressured once unlike other car dealers I have experienced. I would definitely recommend HL automotive, and would 100% use them again in the future.
Carl Traynor
August 2024 (review: 5⭐ Autotrader)
Efficient and informative sale by HL Automotive UK LTD. Sale executed with skill, care and consideration. Rob answered all my questions with respect, and problem solved additional requirements smoothly and efficiently. Within 24 hours of seeing the car, I drove it away a very satisfied customer.
Rosie Goodwin
August 2024 (review: 5⭐ Autotrader)
Great family run company. Rob was an absolute gent and made purchasing a car from HL Automotive an easy and enjoyable process. Very knowledgeable and nothing was too much trouble for him. Rob Kept in contact with myself with regular updates whilst getting the car ready for me. Highly recommend and will be back again.
Danny Mitch
August 2024 (review: 5⭐ Autotrader)
Excellent personal service. Just bought a used Ford Smax from Rob at HL Automotive in Warrington. The service was first class, kept us informed all the way while car was being prepared for pick up. Gave us a 3 month warranty on the car. Nothing was too much trouble and he took time to explain about the cars previous history and all the work he'd done. I wouldn't hesitate to recommend this company if your in the market for a used car. Rob goes the extra mile to keep his customers happy and a lot of his customers are repeat buyers.
Keith Ramsden
July 2024 (review: 5⭐ Autotrader)
Great product knowledge, great customer service, an excellent experience! Had an excellent experience here, from first enquiry over the phone I felt that Rob really knew the car he was selling, with such a strong enthusiasm for the quality of the car on offer, its features and all the key questions I had to ask. Happy to help and quick to arrange my viewing, ensuring I had all the info I needed prior. Once there, this was continued in the great manner in which I was treated, allowing me to set my own pace, but on hand to answer any question I had. Once I had come to a decision, even as we went through the paperwork, I was made to feel at ease, well informed, and valued. Really made it so easy and I'm keen to return for servicing my new car here, given the great service I received in buying it!
Simon Gardiner
July 2024 (review: 5⭐ Autotrader)
Excellent service from start to finish, couldn't recommend more highly!
Andrew Unsworth
June 2024 (review: 5⭐ Autotrader)
Second to none for customer service. Have used them before and did not hesitate to go back for another vehicle. Pleasure to do business with them . Highly recommend.
Karen Davies
June 2024 (review: 5⭐ Autotrader)
Excellent, friendly service. Very helpful even after you leaving with the vehicle. Best experience so far when buying a car. Highly recommended to everyone.
Laszlo Mogyorosi
June 2024 (review: 5⭐ Autotrader)
The easiest process I've ever had buying a used car.
Can't rate Rob highly enough. Happy to help and knows his stuff about Fords! Car was exactly how described online. He went through every detail we may need to know about the car and happy to answer any questions or queries. We had a test drive and purchased the car the same day. No issues or messing about. Genuine bloke who is passionate about cars. If you are thinking about purchasing a car from Rob I'd definitely suggest going down and having a chat. He will be happy to help and the car will be exactly how is described.
Max Cartwright
June 2024 (review: 5⭐ Autotrader)
Reliable, friendly, honest service. I was after buying my first car, and was recommended to go to Rob, and I am so glad I did. Through out the whole experience it felt like I was buying the car from someone I've known my whole life, he's an incredibly friendly bloke who puts you at ease. And his passion for the cars he sells is evident as every car you see is in immaculate condition. And the car I bought (2014 ford fiesta, named ellie according to his daughter) runs like a dream, I've had no issues, and I am over the moon with my purchase. Honestly, I think I'm only ever going to be buying cars from Rob, but this one is easily going to last me 5 to 10 years without a doubt. It feels and looks brand new.
Sean Purnell
June 2024 (review: 5⭐ Autotrader)
This is the third car we have had from Rob, Rob goes above and beyond to help, very knowledgeable and explains everything you need to know. If you're looking for a good car Rob's your man. Would always contact Rob when we are looking for a change of car 😁👍 Thanks again Rob be in touch when service due ⭐️⭐️⭐️⭐️⭐️
Gary Peacock
May 2024 (review: Submitted to HL Automotive)
Highly recommend! What absolutely fantastic service from HL Automotive! Rob was amazing, so helpful and friendly. He went through every detail of the car thoroughly with me, you can tell he's very passionate about it and genuinely cares that you are happy with the car. I'm over the moon with the car, it was even better in person than it looked on the website and has exceeded my expectations, fantastic condition and great value. The location was easy to find with sat nav too, all in all a great experience. I highly recommend HL Automotive to anybody!
Sally Evans
May 2024 (review 5⭐ Autotrader)
Highly recommend. I was really on the fence about purchasing a new car. I wanted to upgrade, but worried about the hassle. I have anxiety and can struggle in situations like " a big purchase ". I can't recommend Rob enough. I landed on gold finding a car with himself. He explained everything in great detail. Friendly and trustworthy and made me feel welcome. It felt like buying from family.
Rachael Ollier
May 2024 (review 5⭐ Autotrader)
Rob is a great guy all round, genuine, trustworthy and top mechanic especially when it comes to Ford. Honestly one of the nicest people I've met and provides great aftercare, in a world full of dodgy dealers he is one who can be trusted!
Evan Hills
May 2024 (review: Submitted to HL Automotive)
Amazing service 100% recommend. Rob was very helpful from start to finish. Took his time showing me through the car and no question was too much. Checked up with me the day after to ensure everything was okay.
Joe Burt
May 2024 (review 5⭐ Autotrader)
Excellent all round service. Our experience in purchasing a car from Rob was excellent and we're not surprised Rob consistently gets 5 stars, he is a very nice person, very helpful and very knowledgeable. Rob really does go the extra mile and we fully appreciate all his advice and effort. We would not hesitate one second to recommend Rob to anyone who wants to purchase, service or even just get advice on a Ford car.
John Robinson
April 2024 (review 5⭐ Autotrader)
Goes above and beyond. Rob is very helpful and just an all round nice guy. He goes above and beyond.
Kirstie Jones
March 2024 (review 5⭐ Autotrader)
I had a very good buying experience. As a person who has just immigrated to the UK from Hong Kong and is not fluent in English, buying a car in the UK for the first time will make me feel a little uneasy.Rob communicated and explained to us very patiently, which made us feel very relieved.Thank you Rob
Ming Fong
March 2024 (review 5⭐ Autotrader)
Above and beyond. Cannot thank Rob enough for everything he has done. He truly goes above and beyond to make sure every vehicle is in good working order. Buying a new car can be so stressful and worrying, but Rob took all that away and made me feel at ease and showed me every little detail of the car I purchased. He also put a 12 month MOT on the car which he does for all vehicles, and even gave it a full service, velvet, including shampooing the seats and a lovely nice touch with a jelly bean air freshener :) Highly recommend you anyone and everyone. Thanks again Rob!!
Mark Baddeley
February 2024 (review 5⭐ Autotrader)
Absolute legend of a car garage, will not be disappointed. Unbelievable service, all cars on site in superb condition - we bought a ford fiesta stunning condition, thank Rob for all your help.
Dave Chiocchi
January 2024 (review 5⭐ Autotrader)
Experience was exceptional. I recently purchased a Ford Focus Zetec S from HL Automotive UK Ltd, owned by Rob. The entire experience was exceptional, from the initial inquiry to the final transaction. Rob's professionalism and transparency made the process smooth and enjoyable. The Ford Focus Zetec S exceeded my expectations, and I'm delighted with my purchase. I highly recommend HL Automotive UK Ltd, and I give them a well-deserved 5-star rating for their outstanding service and quality vehicles.
Joshua Thompson
January 2024 (review 5⭐ Autotrader)